Warranty Policy

At Flor de loto boutique floral we care about providing you with the best service and the best experience when buying and sending flowers and occasion gifts. Fresh flowers, shipment programming, customer service and 100% quality guarantee is our commitment in each and every one of our deliveries.

Fresh and quality flowers

We promise to always deliver fresh flowers of the highest quality in the areas where we have coverage.

Shipping Schedule

With the help of our physical store we have the best delivery times. We have the option of delivering your arrangement the same day you order it or you can schedule it for later dates if you wish. So you will not forget any important date! In the same way, you can schedule your reminders for special dates, you will always be present at special moments.

Customer service

If you require personalized attention, contact us by WhatsApp from Monday to Saturday from 9:00 AM to 8:00 PM and Sunday from 9:00 AM to 2:00 PM.

Lotus Flower Quality Assurance 

In the event that your arrangement or gift arrives damaged or incomplete, contact us as soon as possible by sending photographs that show the disagreement.

It is important that this information reaches us as soon as possible after the product has been delivered.